All of our pendants come with a micro funnel and metal tool for assisting in filling. It can be a very emotional time filling your jewellery with ashes from your pet. If you feel you can't cope with it, you can ask a friend or relative to help you. Any questions please email me and I can walk you through the process or ring you for a chat over the phone.
As the jewellery only holds a small amount of ashes it's easiest to fill it with the finest grains possible. If you haven't seen cremation ash before, it is generally a dark grey to dark brown colour and depending on the crematorium used will be finely ground.
You can extract a small teaspoon of ashes from the bag or container and place it on a nice wide sheet of paper. By gently tapping the ashes repeatedly the vibrations can separate the larger pieces from the smaller powdery ash. You can then use the small powdery ash to fill your jewellery.
Opening your pendant is usually via a top screw mounted bail which should twist off by hand, or if it's screwed on a little firmly then you can use the included metal tool to help. Slot it through the bail and use the longer length to lever open the twist top.
Your pendant may be of a style where there is a screw port. If so, you will have received a micro screwdriver in your filling kit along with your funnel. It is a small 2mm flat edge screwdriver which will open and close the screw hole quite easily. Be careful to seat the screwdriver properly in the slot as slipping may accidentally scratch the pendant or cause yourself injury.
The bails and screw ports are quite tiny so make sure once they are undone to not drop them on the floor or lose them. We can sometimes supply replacements for a small fee but it might be a long wait if we don't have any spares in stock. The best is to keep a close eye on small parts and keep away from children who may put them in their mouths.
The plastic micro funnel supplied in your filling kit can have the tip trimmed with scissors if needed. Another option is to take a smaller piece of paper and fold it to make a crease in the middle. Scoop the ashes into the crease and tap gently to have the ashes slowly move down the crease and into the open hole in the jewellery.
The thin metal stick tool supplied is also good for pushing any ashes into the pendant, and cleaning any remaining ashes from the jewellery thread before re-sealing.
To reseal your ashes pendant, twist the screw port or top bail back on tightly. Most designs have a small rubber o-ring on the thread to help keep it closed.
If you are considering having your pendant permanently sealed, there are a couple of different options. Depending on the metal type, a professional jeweller can solder the screw closed. Contact one in your local area and ask them if they offer this service. The other option is to use a two-part epoxy sealant for metal from most hardware stores. It's important to use a two-part solution as it will give you a few minutes before it sets hard to make sure the screw is aligned correctly and you can wipe off any excess epoxy around the edges. Don't use a fast setting super glue as it doesn't give you enough time before it hardens.
I recommend to avoid getting your pendant wet from showering or swimming. Necklaces can break and pendants lost at the beach or pool. Also some chemicals in perfumes or deodorants can react with some types of silvers and metals. Also some natural oils in skin can also have effects.
Like all high quality metals, especially if you have a .925 sterling silver pendant, they require cleaning and general maintenance to keep them looking their best. A good precious metal cleaning solution gently wiped on your pendant and polished off with a proper jewellery cleaning cloth can make a huge difference to your jewellery's appearance.
Please remember I'm here to help with any questions or advice so don't hesitate to contact me anytime.